As we continue to grow, Syriatel is recognizing the importance of a well trained, developed and diversified workforce and
in response to the needs for a well-structured HR functions, the department was established in 2001 to help meet better needs, improve effectiveness, and make better use of the skills, talents, and resources. 

The mission of the Human Resources Department
is to enhance the well being of the company and its employees through the development, implementation, maintenance and management of human resource programs, policies, processes and services.

At Syriatel HR is to build strategic partnerships in support of the core values, objectives and culture of the company.

Our ongoing success will depend on the dedication of our employees, the support given to each
other’s, and to the quality of services provided. We will continue to raise the bar, recognize the
importance of teamwork, and value the individual contributions of our employees. 
Personnel, Compensation Services, Records Management & Responsibilities includes the following:

-
Enforcement of policies and procedures
- Disciplinary Actions
- Time Attendance
- Personnel Action Processing and Personnel Files 
- Human Resources Information System



- Recruitment and Job Announcements
- Interviewing & Selection of Candidates
- Job and candidates profiling 
- Workforce Market Analysis



- Health and Life Insurance Programs 
- Social Staff Activities 
- Employee Opinion Survey
- Performance Appraisal System



- New Employee Orientation Program
- Training Courses & Schedules
- Competency Development



One of our main goals, as a leading GSM operator in Syria, is to reward our employees for their
daily efforts invested in our company. Each and every individual part of the Syriatel community
enjoys the following benefits:
  • SIM Card, Airtime and monthly subscription are free of charge
  • Mobile Handset, issued as per grades and levels
  • Free Family line. Monthly subscription is free of charge
  • Internal and External Travel Allowance Reimbursement
  • Medical Insurance
  • Life Insurance
  • Internal and External Training
  • Wedding leave
  • Annual leave:
    • 14 days per year
    • Paid sick Leave
    • Bereavement Leave
    • Maternity Leave
    • Pilgrim Leave

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